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Useful Tips


How do I add a listing to 247apartments.com?
Landlords and building managers can list their apartment(s) for FREE, simply click the Add A Listing button at the top of the page and register as a property owner.

I am having username and/or password problems. Can you help me?
Your username and password will be e-mailed to you shortly after the sign up process is complete, so be sure to enter the correct e-mail address. If you happen to forget your password, click the Forgot Your Password link and your password will be e-mailed to you shortly. If you are absolutely positive that you are entering your username (e-mail address) and password correctly, you may have cookies disabled on your browser. To enable cookies in Internet Explorer, under the Tools menu, click Internet Options. Click the Security tab, and then click Custom Level near the bottom of the window. Scroll down to where it says Cookies, and click enable. For Netscape users, under the Edit menu, click Preferences. Click Advanced in the left hand side of the window, and then click Accept Cookies.

How can I get the most out of my listings?
The most important word you should keep in mind throughout your apartment hunt is flexibility. The rental market is very cutthroat, so you may have to keep your options open to land the apartment of your dreams. For example, widening your price range, even by a small amount, may give you a better selection, as will choosing different neighborhoods. If you are looking for a one bedroom, try considering a jr. 1 bedroom or a bachelor. Choosing amenities may also reduce your search results, as many landlords and buildings are not specific about every single one of the amenities they offer. Calling or visiting them is your best bet to see the apartment in addition to checking out the amenities they offer.

How do I contact the landlord once I find an apartment?
The landlord's contact information, either phone number or email will be shown in the listing for renters.  More often than not, you will be required to view the apartment in person before signing your new lease.

What is your refund policy?
If your membership has not yet expired and you have been able to obtain a lease for an apartment that is not listed on 247apartments.com, you may apply for a refund.

Please follow this procedure for applying for a refund:

It is understood and agreed that the customer has the right to receive a refund of the advance-fee (less a $10.00 administration fee) if he or she follows these instructions:

a) The customer will receive a refund when 247apartments.com is notified by regular mail that the customer has obtained a lease for an apartment that is not listed on 247apartments.com.

b) The notice must be in writing, signed by the customer, and sent via regular mail. A copy of the customer's new lease must be included.  Also include your name, address and postal code so that your refund may be sent.

c) The notice should be sent to: 

2192 Queen St. East Suite 53
Toronto, Ontario
M4E 1E6

How do I search for apartments?
Begin your search on the 247apartments.com HomePage. Start by selecting the province, then city, where you want to live.  To continue to narrow your choices, select the price range, number of bedrooms and bathrooms, you can further refine your results by choosing building and/or unit features of your ideal new home. You can also search by street name.  Please remember to verify that we service the city that you are searching.  For a list of cities that we currently service please click here.

What if Iím not finding properties in my search?
It is possible that there are no exact property matches to all of your search criteria. We suggest you search again using less-specific search criteria or reduce your max. monthly rent.  

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